Webexception error while using =downloadfile

Support
#1

Hi,
why do I get this error :
web exception /an exception occurred during a webclient request
while using command (=downloadmedia).

I am so appreciated for creating this wonderful Add-in.

#2

Can you post the link to the file you're trying to download?

#4

Thanks for prompt response.
https://www.kwciran.com/upload/thumb3/product/1663674541-1.jpg
I am a bit confused now. The Error has changed to argument exception/ illegal characters in paths.
Thanks

#5

I had no issues downloading the file. Have you tried resetting Global HTTP Settings?

#6

No, Could you explain how to reset?
Is it possible to send my excel file?

#7

image
image1224×553 31.9 KB

#8

image
image859×478 44 KB

Then click Reset in upper right corner.

#9

unfortunately, it didn't work.

#10

Thank you so much my friend. :pray: :pray:
it seems to be the blank spaces in the name.

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