Hi there, we purchased a single license yesterday and tried to install it on a new Windows laptop but it has errors. We uninstalled it, then reinstalled it with the correct bit (64) but it still errored. Today, we realized that we only need the free Majestic connector for what we need to do. My colleague emailed info@seotoolsforexcel.com a few minutes ago and we're hoping we can get a refund.
Also, is there a tutorial on how to install the Majestic connector? We have a paid Majestic account. The first hurdle though is getting the Seo tools for Excel app to install without any errors. Can someone from support please reach out to me?