Hi, we are trying to use SEO Tools for Excel for our Facebook ads data but this error message keeps popping up.
Is it not updated yet? Thanks
Hi,
Yes, we have just edited the Facebook Ads Connector. Can you replace the code in the old FacebookAds.xml file (located in SeoTools install directory/connectors) with this code:
https://raw.githubusercontent.com/nielsbosma/SeoTools-for-Excel-Connectors/master/FacebookAds.xml
Thanks for the answer! However, after replacing the code, we still see the same error message pop up. It seems like the code was still referring to v2.9? Since Facebook ads just updated to v2.10.. Could it be the issue?
Unfortunately not, previous API versions are valid for some time after the latest has launched.
Can you try to activate Debug Mode according to this guide:
http://seotoolsforexcel.com/enable-debug-mode/
Then, click on "Debug: Open url" after selecting the normal settings to extract data from Facebook Ads:
Does it say 2.7 or 2.9 in the address bar?
We have released an update with the latest version of Facebook Ads:
http://links.seotoolsforexcel.com/latest/