Excel crash when using Majestic Link profile graph

#1

When I use Majestic Link Profile Graph, Excel crashes and I get the following error


Problem signature:
Problem Event Name: APPCRASH
Application Name: EXCEL.EXE
Application Version: 16.0.12527.20880
Application Timestamp: 5f02066f
Fault Module Name: EXCEL.EXE
Fault Module Version: 16.0.12527.20880
Fault Module Timestamp: 5f02066f
Exception Code: c0000005
Exception Offset: 00014807
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 3081

Additional information about the problem:
LCID: 1033
skulcid: 1033

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In the past I used to get some error messages mentioning that the SSL/TLS could not be established. Now it crashes all together. I am not sure the two are related.
Anyone knows what it can be? I check the compatibility mode option but it is already unchecked.
Thanks for any help.

#2

Strange, the Link Profile Graph works like any other requests. Is this the only view/connector which causes this crash?

#3

I just use this one so I do not know.

#4

Is there any chance I can send the excel file and see if it happens on your side?

#5

Yes, you can email the file at info@seotoolsforexcel.com.