Hi everyone, I've been trying for 3 weeks now to connect our mcc account with SeoToolsforExcel, however i keep getting this error whenever I try it.
Costumer_Not_Found, while doing some research I found this " No account found for the customer ID provided in the header", but I don't quite understand.
So i reached one of Google's adwords support and wrote the following:
"The error AuthenticationError.CUSTOMER_NOT_FOUND means that no account was found for the customer ID against which you are making the call. Since seotoolsforexcel is a third party platform, I feel that their customer care would be the right team to help you with your queries. Even though seotoolsforexcel uses AdWords API to perform its tasks, the application may have additional functionality or behavior that we aren’t familiar with. You could reach out to the customer care through their support channel. Feel free to point them over to this thread for additional context. If you are able to get the AdWords API logs, I will be able to help you in troubleshooting the issue. "
Any ideas on why the connection is not working?
Thanks in advance.